FAQs

  • If you are concerned about someone you have seen sleeping rough in England or Wales, you can send an alert to StreetLink. Street Link co-ordinate all reports and will send local reports of rough sleepers to Pathways. Contact streetlink via their website, mobile phone app (iOS/Android) or call 0300 500 0914.

  • Some rough sleepers who are offered safe places to stay refuse them. People do not always accept the accommodation that is available for a number of different reasons. This could be due to entrenched behaviour, fear of the unknown or bad past experience.

  • Pathways has been commissioned by Norwich City Council, with initial funding of £758,457 over three years (starting from March 2017) from Norwich City Council, Norwich CCG, Public Health, Norfolk County Council and Broadland District Council. The service has been commissioned for a period of three years and will be evaluated by the Making Every Adult Matter (MEAM) strategic board throughout the reporting period.

  • The service is for anybody who needs it. A person does not need to be living in or accessing one of our projects in order to use the Pathways service.

  • No. When an arrest takes place the reason will be for a criminal offence, not for sleeping on the streets.

  • Rough sleepers have the same rights to benefits as people who are accommodated.

  • Yes. Rough sleepers have the same rights to accommodation as any other citizen and have access to the same advice services and housing options as people who are accommodated.